PSO Urges Customers to Beware of Utility Scams Underway in Oklahoma

TULSA, Okla. (July 2, 2025) – PSO is reminding the public and its customers across Oklahoma to remain vigilant against ongoing scam attempts.
Recent reports indicate that individuals posing as utility representatives are demanding immediate payment for services, specifically targeting residents and businesses in PSO service areas.

Important Reminder:

• PSO will never call customers demanding immediate payment. If you receive a suspicious call, email, or in-person visit, please take the following actions:

•  Phone: Hang up immediately.
•  Email: Delete the message without responding.
•  In-Person: Close the door.

Ensure Your Security: 

One effective way to enhance your security and maintain a
strong connection with PSO is by keeping your contact information up to date by visiting
psoklahoma.com/account/settings. Please ensure that we have your current cell phone
number, home phone number, and email address.

We also encourage customers to opt-in to their communication preferences to sign up
for alerts. To sign up for PSO alerts and opt-in to emails, visit
psoklahoma.com/account/settings/notifications. You’ll need to create a user ID and
password for each person who will receive alerts and add their cell phone number
and/or email address.

This allows you to customize alerts and receive updates on outages, bill due dates, and
other important information.

Verify Your Account: One of the following methods:
• PSO App
• Website: Login to psoklahoma.com.
• Phone: Call us directly at 1-833-776-7697
For more information on recognizing scams and protecting yourself, please visit
psoklahoma.com/stopscams.

About PSO

PSO, a unit of American Electric Power (Nasdaq: AEP), is an electric utility company serving nearly 575,000 customer accounts in eastern and southwestern Oklahoma, powering a cleaner, brighter energy future for its customers and 232 communities. Based in Tulsa, PSO has approximately 4,400 megawatts of diverse generating capacity that primarily includes wind and natural gas. It maintains and operates more than 20,000 miles of distribution lines and 3,800 miles of transmission lines and is one of the largest distributors of wind energy in the state. Public Service Company of Oklahoma was recognized by the Edison Electric Institute with an Emergency Response Award in January 2025. Find news releases and other information at www.PSOklahoma.com. Connect with us on Facebook, X (formally Twitter), NextDoor and Instagram @PSOklahoma.